Privacy Policy

Your privacy is very important to us. JBS COUROS values its customers and is committed to protecting your data security and privacy.

With this Privacy Policy (‘Policy’) we aim to clarify this in an objective and transparent manner:

  • What personal data we collect;
  • How and why we use it;
  • To whom we disclose it; and
  • How we protect your privacy when you use our services or visit our platforms.

Firstly, it is important to provide information about the personal data of minors. We have to be very careful with this personal data, so only individuals over 18 (eighteen) years of age are authorised to use JBS COUROS Services, consenting to this condition. By ACCEPTING this Policy, you give us full and unquestionable understanding of it and all the other details set out below. If you are a minor, we ask that you make any purchase or use JBS COUROS services under the supervision of your legal representatives and always enter the personal data of an adult.

  1. Where is JBS COUROS?

JBS COUROS’s mission is to offer its services and products in the widest possible way, providing its consumer public with different opportunities to purchase its products and/or those of its partners, depending on their profile.

With this in mind, JBS COUROS, through its website ‘https://www.leatherlabs.com’, provides a little of its history, mission, values, business and corporate structure, among other information, so that you can find out more about the company.

  1. How do we use your personal data?

In the context of the Leather Labs website, it will be necessary to collect some personal data for a better browsing experience on the website. We therefore use your personal data in a number of different ways, depending on each specific situation.

The itens below describe this in detail, showing what we do and why we do it.

  • (a) Collection of your personal data, such as name and surname, address, telephone number, social security number, age, e-mail address and other data that is necessary for the purpose.

What do we do? Why do we do it?

To identify you when you visit our website or contact us, because legally we need to do so.

Provide the services and make the purchases requested to the correct person; because contractually, we need to know the correct identification of who is making the purchase or acquiring the services.

Deliver your purchases; because it’s a bit difficult to deliver your order if we don’t use your name and contact details, especially your address. It is vital that for this to happen effectively, the correct address must be registered.

  • (b) In addition to the above, your payment information

What do we do? Why do we do it?

Accept payment and make refunds in order to fulfil the requested purchase.

Keep a record of all financial transactions with you; because we need to know what you paid for and we also need to inform the taxpayer about our income.

  • (c) Your contact history with us

What you told us when you contacted us – for example, by email, social media or private message, for any information, complaints, compliments, etc. If you contact us by phone, we also record calls to our customer service centre.

What do we do? Why do we do this?

Record or monitor telephone calls made to the customer service centre in order to offer a better service and carry out quality controls.

Keep a record of all financial transactions with you so that you get the best service.

  • (d) Purchase history and saved products

What you’ve bought in the past, what you’ve searched for, what you’ve saved, deleted or added to your basket, i.e. your purchase history.

What do we do? Why do we do this?

To help you keep track of the items you like, to update you when we have new availability, to help you get products you like and to make the most of our products.

Analysing what you’ve bought and searched for, helping us find out what you like, to make sure we’re giving you what you want, providing the best possible service.

 

Record and history of your purchases and services with JBS COUROS, to protect you from any complaints from third parties, or even, for example, purchases with cloned cards, so that JBS COUROS can have a record of your purchases in case you have any doubts, complaints or questions about your purchases. Or even so that JBS COUROS can have information on file if legally requested or in a judicial or administrative process.

  • (e) Fraud prevention and detection

What do we do? Why do we do this?

We use personal data entered above to detect and prevent fraud against you and JBS COUROS.

We use the personal data provided above because we want to provide you with the best service, the best shopping experience and to show you the latest and greatest products that we think you will love.

  • (f) Extending the Relationship with JBS COUROS

You may choose not to provide any of the data required above, however, in order to carry out navigation on the website and some basic services that JBS COUROS may offer, certain information will be necessary for you to be able to fully utilise all the functionalities of the JBS COUROS website, so that we can maintain the best relationship with you.

JBS COUROS may process your personal data, always in accordance with the relevant Legislation, for the purposes of complying with specific laws or regulations, in judicial or administrative proceedings, at the request of a Judge or competent administrative public body and other cases provided for in the General Data Protection Law and/or Regulations on the subject. Whenever there is a complaint or specific procedure, JBS Couros must comply with and maintain the legal criteria of secrecy and confidentiality, whether vis-à-vis third parties or the data subject themselves, with the sole exception of the specific judicial or administrative body or competence of the eventual case.

  1. Who do we share your information with?

We do not sell or exchange your personal data with third parties, but we do share it with others as an essential part of our ability to provide our services to you. These may be other companies in the JBS COUROS group, service providers, companies that operate credit cards, debit cards and/or related banks to process payments, or business partners. We are all committed to keeping your information secure.

JBS COUROS may also share your personal data in order to comply with current legislation, for tax and/or consumer purposes and to co-operate with the competent authorities.

  1. Where and for how long do we keep your personal data?

All personal data is stored on servers located in Brazil and in some cases in the United States. In the future, JBS COUROS may relocate and store these servers in any other country that complies with privacy legislation, in order to have a support or backup, always keeping them under our supervision and in a secure manner.

We will keep your information for as long as you are a JBS COUROS customer and for as long as necessary to fulfil our legal requirements. The length of time for which data is stored varies according to the purpose for which it was collected, if there is no specific legal requirement.

  1. How do we keep your personal data safe?

We protect your personal data from all types of threats: destruction, loss, alteration, unauthorised disclosure or access. JBS COUROS protects your Personal Data in accordance with the security and confidentiality standards and procedures established by Brazilian legislation.

  1. Your rights

As your rights, you may request, at any time:

  • Information on how your personal data is being used;
  • Access the personal data we hold about you;
  • Request the correction of inaccurate, incomplete or outdated personal data that we hold about you;
  • Request the possible anonymisation, blocking or deletion of unnecessary, excessive or non-compliant data, always taking into account the exceptions regarding the maintenance of data necessary for legal compliance by JBS COUROS;
  • Data portability to another service or product provider;
  • Information on the possibility of not providing consent and the consequences of not doing so;
  • Revoking consent; and
  • Information on sharing your data with public and private organisations;
  • Any request must be made through an application, containing a copy of your personal identification, ID, Driver’s Licence, Passport or Professional IDs, by accessing the website: https://jbs.com.br/contato/portal-de-privacidade.
  1. Cookies – Digital Platform

Please note that when you access the Digital Platform, JBS COUROS automatically receives information about you and your mobile device, through cookies, web beacons, your browser and operating system, about the websites accessed, the links and the IP address of the terminal. JBS COUROS uses the information collected primarily to improve your experience of our services.

At any time, you can choose not to receive a cookie file by programming your browser to refuse cookies or to warn you before accepting one. Please note that if you refuse to accept cookies, you may not be able to access various features of the JBS COUROS Service Channels, digital platforms or applications. ‘Cookies’ are text files that are automatically downloaded and stored on the device used while you are browsing a specific web page or portal, which make it possible to store a certain amount of data about your activities on the Internet. Cookies are used in order to know the interests, behaviour and demographics of Users (Visitors or not) of the Digital Platform, in order to better understand their needs and interests, offering a better service or providing related information. We will also use the information obtained through cookies to (i) analyse the websites where the User browses and the searches carried out; (ii) improve our commercial and promotional initiatives; (iii) show advertising or promotions, banners of interest, and (iv) customise content, presentations and services.

  1. Protection of passwords and access to JBS COUROS digital service channels

When you register on the Digital Platform by creating a specific access account, we ask you to create a username and password. If you lose control over your Digital Platform access account or password, you may lose control over your personal data. Therefore, if for any reason Your password is compromised, immediately: (i) change it, modifying the registration data provided to JBS COUROS and (ii), contact JBS COUROS by email lojavirtual.leatherlabs@atendimentosite.com.br, or telephone: 55 11 2388.0421.) a outros websites que tenham suas próprias políticas de privacidade e de confidencialidade. Caso você visite outros sites, recomendamos que leia atentamente as práticas e políticas de confidencialidade, sendo que esta Política de Privacidade não abrange as práticas e políticas de terceiros, inclusive aqueles que possam revelar e/ou compartilhar informação com a JBS COUROS.

  1. Links – external vehicles

The website may include links to other websites that have their own privacy and confidentiality policies. If you visit other sites, we recommend that you carefully read their privacy practices and policies, and this Privacy Policy does not cover the practices and policies of third parties, including those that may disclose and/or share information with JBS COUROS.

  1. Public Information

Please consider that by entering information in public areas of the Digital Platform, it will be available to other Users and to the general public. JBS COUROS cannot control what these people do with the information. Please remember this and be careful with the information you decide to disclose.

  1. Responsible for the protection of your Personal Data

The person responsible for the database in Brazil is JBS S/A, duly registered with the CNPJ/MF under No. 02.916.265/0001-60, located at Avenida Marginal Direita do Tietê, 500, Vila Jaguará, São Paulo, Brazil.

JBS COUROS may make any changes to this Privacy Policy in the future. Any changes to the way in which JBS COUROS uses personal data will be set out in future versions of this ‘Privacy Policy’ and will be published and publicised on the digital JBS COUROS Service Channels. Online Shop or App. We recommend periodically reviewing this section.

  1. Applicable Law and Jurisdiction

The terms of this Privacy Policy shall be construed in accordance with Brazilian law, and the courts of the capital of the State of the User’s domicile shall be elected to settle any dispute, question or doubt arising therefrom, with express waiver of any other, however privileged.

If you have any questions, please contact us using the contact form on the website.